Hooked On Books – Your Favourite Pre-loved Book Store

Frequently Asked
Questions

Your One Stop Shop For Your Preloved Books

General Information

Orders are typically processed within 1–2 business days. Delivery within Australia takes 3–7 business days, depending on your location.  We always use Sendle Couriers, but if on the odd occasion the courier doesnt travel to your area, we will use Australia Post.  We do not ship internationally.

You can use the search bar at the top of the site to look up books by title or author. You can also browse by category or filter by genre, format, and more.

Because of the nature of the books being secondhand, we dont usually offer refunds as we will always put the condition of the book on every post.  There is also a book condition guide for you on most page that you can refer back to for an explanation of the quality of the book.

Regrettably, no.  As  our physical location is our private home.   All of the secondhand books we’ve rescued and have been donated to us are on this website. You can browse through our virtual shelves from anywhere, and have books sent directly to you.

After placing your order, you’ll receive a confirmation email with a tracking link once your order ships. You can also log into your account on our site and view your order history and status.

Yes!  We accept secondhand books in need of a new forever home.  We try not to accept highly damaged and unreadable items, as long as they are saleable, we will accept them.

We have a flat rate of $8 shipping Australia wide.  If you spend $50 or more, you also receive FREE shipping.

Unfortunately at this stage there are no pick ups.

If you email us within 24 hours, probably. Bear in mind, we usually post books on the day they are ordered, and if it’s already with the postie, there’s not much we can do to stop it. We suggest you choose your books carefully

Send us a message.  We will hunt it down for you on our side.  We can also open and investigation with our courier if necessary.
We wish we could control how long it takes our courier to get our books out to you, but unfortunately we don’t have that kind of control! You’ll need to give anywhere up to 2 weeks for it to arrive in more remote locations. You’ll need to give anywhere up to 2 weeks for it to arrive in more remote locations.

No problem, send us a message via the contact page for any questions we may have missed.

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